In addition to providing warranty backup to projects we have supplied. Finesse Control Systems can provide a number of support options either to complete the service provided with project or as a stand-alone service. We are able to provide on going support contracts, with stand by and call out agreements, or to respond on an ad hock basis.

Fault Finding & Repair
With increasingly complex and reliable control systems it is not always viable to resource in-house expertise in all the technologies necessary to support all your automation systems. Often it is more cost effective to call on an expert, either with a pre-agreed support contract, or on an ad-hoc basis. FCS have years of experience debugging PLC systems, at commissioning and throughout the life of the machine. Especially systems we have developed there will be few better sources for the know how to get to the route cause of the problem and eliminate it.

Modifications & Development
Well-designed PLC systems are flexible with plenty of scope for adding new functions. Implementing these changes in a structured way can provide great advantages at minimal cost. Poorly executed changes can result in unpredictable machine behaviour, with impact on quality or production. Large systems integrators with full order books may be reluctant to support these very minor projects. To FCS this is a key service where each project will receive the required level of attention just like any other; Specification agreed; Solution investigated; Change carefully implemented and fully tested.

Training & Technical Documentation
Often new automation equipment gets off to a bad start through lack of knowledge on the part of either the operator or the frontline maintenance personnel. FCS will always offer as part of the hand over training and user documentation. This is often an invaluable part of the project, as many early problems can be avoided, confidence to use the full benefits of the project is more quickly gained, hence payback on the investment is accelerated. FCS will also prepare training and documentation on existing plant where appropriate.

Off Shore / Overseas
Any location onshore, offshore UK or overseas, FCS will provide the support you require. UK and Norwegian offshore survival qualifications are in place.